Music Video Or Ad? (Always Both, Right?)

Last week I posted directly on the Facebook page for this blog after I created a promotional video for an upcoming concert and the client had issues publicizing it with their own Facebook post.

https://www.facebook.com/478531892336962/posts/875709779285836/

SERVICE WITH A SMILE

I may get into how I captured and created the visuals later, but let’s get into the technical part of serving your client. Whether they be a paying customer or a friend, if you are helping someone out, I tend to consider that as doing somebody a favor.

That’s not from arrogance; I am trading my time for someone else to benefit from and that’s a favor. It doesn’t matter if I am also getting paid for it or not. There are literally 1 million other things I could, do including nothing, including things I choose or do not choose. In turn they are doing me a favor by participating in the partnership, whether they do that well or not!

With that attitude, if someone has a problem I may be irritated but I don’t get angry about it. If someone misinterprets something or doesn’t like what I have done, I may be disappointed but I also want to solve the problem, because I try to see us as a team.

Sometimes that’s difficult or nearly impossible, but I strive at least not to let that be my fault.

This case was none of those, although he asked for changes and additions I was hoping not to make. But by doing them I made it better.

LET’S GET TECHNICAL

And now we will get into the technical part and point of this post: Facebook is really annoying. If you don’t give them the video to host, unless it’s YouTube they like to show you a link. If you want to embed your Facebook post somewhere else, like I want to do now, you will generally get a link and not the visual you like, or if you do, not in a way that you can make look prettier.

Wait, what am I saying? That the big technology players don’t see each other as a collaborative team and try to solve the problem and make it easy for the end user that works with both of them? I was just talking about. customer service….

So funny.

Anyway, I’d shared the video via OneDrive this time, and I am assuming since he was on mobile, he grabbed the link and posted it to Facebook, and because I shared it with relaxed enough permissions it did technically work.

But it didn’t auto play, had a crap thumbnail, and it branded for the Microsoft product. Plus, he need to change the name of the file which was displayed instead of something more on brand, and without the extension. But it was already on his page and he was driving and couldn’t call me back, and people were going start liking it and then when we fixed it it was going to get zapped and all those likes would go away and they weren’t going to click like and share again.*

So my solution was to immediately copy the text of his post with links intact (and a couple of improvements like a direct link that you use to get tickets for the show.) And then I uploaded the video to Facebook and created a public post on my own page and made him share that as well. Then people could share his copy of the post of my copy of the post and it would all go through the same the locus point, so as it got more views and likes it would show up better in the Facebook feed and reach other people, and he would still get likes and shares for his page. And patrons for his concert.

I think that’s a win-win. The funny thing is that solution was actually my second attempt in five minutes. My first brilliant attempt was to share a post directly on his wall, the same way you go and wish somebody happy birthday so that the video or picture shows up in their feed.

The problem we had, however, was that my post was only visible to “friends” of his page, even though I would’ve posted it publicly, because that’s what his default page settings were. So then he shares it and it’s public on his page, but fans and performers can’t share it again because the details and video won’t show up, just his header (since he didn’t have to write anything that was already right there below it in my post!

I asked him to try to change the settings on my post to public, because I know that I cannot. I never heard back if he was able to do that, which would solve the problem later, but again, he was driving, so I provided the other solution, and he shared that one. It stayed public all the way down the line.

So next time I have Facebook-targeted content, I will include a list of the steps up front that “our team” will take to share to our best effect, and a plan ahead of time. I will probably create that plan on my own, using my own account and my page, and a relative to test things on their account. Maybe a dog picture.

—–David

P.S. Funny enough, if I had known that the last edit I sent was actually going to be approved and final, I could have put it on YouTube which would have posted friendly to his page, shared easily, and put all direct video likes in the same place, slightly benefitting me in the end, and giving me a little promotion for being a producer in the first place. But once the clock was ticking, uploading again to YouTube and creating all of that data set would’ve taken more time than the two different versions that I did to solve it the way I did.

* Oh and yeah I’m trying to lay down with an ice pack because I was in a car accident recently and my back hurts if I spent too much time at the computer!

Music Video Or Ad? (Always Both, Right?) was originally published on Creative Uploads

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Windows 10 Virtual Driver Damnation Reincarnated

I talked about this lost partition nightmare at the end of the free Windows 10 upgrade offer, and now that computers are finally starting to catch up on the Anniversary update despite repeated attempts to force the download, it struck again last night.

After the update installed my iTunes library couldn’t find things, all things, which live on my M drive (the mapped path I created when I moved off the external drive that held the library to a multi-terabyte hard drive that was so big it required a virtual disk driver for my older BIOS to recognize it.*

Fortunately I take notes when I troubleshoot so I know what works in case I need to help someone. Well, I had to help myself and reinstall the Acronis Virtual Device driver again for Windows 10 too see what was already there. But it took two installation repair tries plus reboots before it worked.

For a few minutes I was concerned that the driver was no longer compatible, but apparently it or its settings were just overwritten or ignored again. Seagate hybrid SSD/HDD 4 Terabyte drive. You’d think a fancy new operating system wouldn’t bork a fancy newer drive. 

Ha. Anyway, it worked. Click here for details from the first time and where to find the fix.

— David

P.S. The computer that didn’t want to upgrade until I disabled the network card can’t get online now either. It did at least install the upgrade. But I think have to find an older network driver, and of course there’s no roll-back driver offered, so I need to sneaker net I guess.

* Keeping the iTunes library location drive letter and the same — and well clear of multiple partition letters forcing it to change — let me regularly upgrade my external drive by cloning the entire iTunes library to new bigger external drives without changing anything else, even network drive mappings! And I can always go back to that if needed on this or another computer, since the library files live in M:\m (for music of course) with all the contents in folders below that.

P.P.S. Sneaker net is what we called carrying a floppy disc between computers that weren’t networked, online or behaving in the years before USB drives even existed. Flash drives are still technically sneaker net whether your wearing sneakers or something else. And if you fight know what a floppy is, look it up on Alta Vista.

Windows 10 Virtual Driver Damnation Reincarnated was originally published on Creative Uploads

Win 10 Upgrade Failed Until I Disabled Network Device

That’s pretty much the whole post. I had a computer that did not want to upgrade (can’t blame it! 😉 ) and kept failing 2% into installation, after downloading and verifying the files. A lot of searches led me to registry tweaks and services and tips to disable security software. No go. Some other stuff also failed.

Fearing a corrupt drive I ran a disk check searching file system errors and for surface errors. Also no go. (By the way, this does catch some mysterious errors, though bad blocks in the surface scan are a sign of a failing drive so it’s time to replace it before they take out your system, because bad blocks spread like rust spots until your car floorboard lets your foot push through like Fred Flintstone.

So I didn’t quit because I was doing work on another computer and I would try something, go back to work, try another clever idea if it failed and so on. 

TIP:  Always have an extra monitor, mouse and keyboard available when troubleshooting so you aren’t staring only at the hateful computer that won’t work, which will taunt you. Plus you can Google troubleshooting steps to follow on the computer you aren’t continually rebooting, so they stay visible.

Anyway, long story edited: someone posted online how they disabled their network device after the installation files were verified and before the install began, so I tried that. Success!

They didn’t say it failed at the same point, and I probably could have disabled the network card earlier since the files were already downloaded, but it was fun to be precise and it feels like I magically made it happen now.

                                                 ——–David.

P.S. The free upgrade period for Windows 10 is over. Unless you are a user of Microsoft Assistive Technologies, like text to speech and voice control and the magnifier, or other add on devices, because that’s not shut off yet (no specific time frame set), but more able people are abusing those links so they are going to tighten up on it.

Win 10 Upgrade Failed Until I Disabled Network Device was originally published on Creative Uploads

Virtually Damn You, Windows 10, Okay Fine

You know the Windows 10 upgrade gave you a bad day when you are typing these searches into Google:

recover unallocated partition windows 10

win 10 deleted my partition

windows 10 set partition to unallocated space

where are my itunes files and torrents and videos and family pictures!!!!! And other stuff I don’t even remember !!!!

#*@& $%0 WINDOWS 10!

I completed the upgrade (another annoying story of repeated downloads) and to try it out had opened iTunes and clicked to play some music first, and there was no sound plus a warning that iTunes couldn’t find the track, or ANY track. And so I opened Windows Explorer to find only my C and D drive, not the drive I called M for music.

(it used to be an external USB drive and I just keep mapping it to the same letter as I upgrade the space.) My  2 terabytes of “M drive” was gone, set to unallocated space in Computer Management.

I actually gasped in horror. Noooo….

Now I know Windows doesn’t lose everything when you delete, that it’s hiding there in the dark and you can usually use any number of programs to recover the files by file and folder and time and copy them back out if you haven’t done anything else to the drive, since newer files start to overwrite them. But why! I started such a program and decided to see if I could recover the partition in total.

I had bad luck trying this when I recently cloned a blank new drive over the one I really wanted to copy. Can’t restore a partition table without a backup… (unless someone knows, I still have the drives…)

So somehow I got to this site:

http://www.tenforums.com/drivers-hardware/11467-hdd-partition-becomes-unallocated-after-windows-10-installation.html

Which had some thread comments that weren’t quite right for me but where  user GALAXOR posted in February 2016:

“I had the exact same problem. running a Seagate HDD with 6TB, 2TB C:/ and 4TB for storage

I spent 2 weeks trying out various recovery programs, popping it into a toaster and seeing if I could pull the data off the unallocated storage onto an external, and even booting into a live USB of Lubuntu but nothing was working.

Then I tried running the seagate tool that came with it and it gave me a flag saying that it needed the Virutal Disk Driver to be installed

I installed the driver, gave the partition a letter and presto, all files and the partition were back good as new!

yup, all that effort for 2 weeks when all that happened was that the upgrade from 7 to 10 deleted a driver.

Here’s to hoping my experience will help others especially since this board was a top result when search for answers!”

Yes!

This led to me to search for info on my Seagate SSD hybrid drive (which I love but have had bad block problems with, possibly because it’s oversized and hot in this PC’s tiny cramped computer case.)

st4000dx001 win10 driver

and just reading the results list and not the details I improved the search as:

seagate virtual disk driver

Which took me here:

http://knowledge.seagate.com/articles/en_US/FAQ/006205en?language=en_US

Titled: DiscWizard Extended Capacity Manager partition is missing after updating to Windows 10

Why, yes it was and it took a terabyte of data with it! But that had a link to the driver:

https://kb.acronis.com/content/38937

“In some Windows system configurations, you need a Virtual Disk driver from Acronis installed to let True Image 2013 successfully operate a 2 TB+ drive.”

I installed that, just like I had in the dim recesses of my memory when I first installed the hard drive on Windows 7.

Well, Windows 10 forgot about it too.

Now it knows who the boss is, and I can listen to my iTunes again.

“Wait for it, wait for it.”

“Why do you assume you’re the smartest in the room? Why do you assume you’re the smartest in the room?”

Oh, Hamilton, you know….

(And you too, internet, thanks!)

               ——-David

P.S. TL;DR If you have a giant drive missing a partition after upgrading to Windows 10, download and install this: https://kb.acronis.com/content/38937

because your older system may not have recognized your drive since it was more than two terabytes (even if you partitioned it to several smaller partition sizes like I had.)

P.P.S. TL;DR means too long, didn’t read. And there used to be a hilarious Tumblr on it.

Virtually Damn You, Windows 10, Okay Fine was originally published on Creative Uploads